How do I place an order?
To place an order, simply browse our products, add the items you want to purchase to your cart, and proceed to checkout. Follow the prompts to enter your shipping and payment information, and complete your purchase.
What payment methods do you accept?
We accept Cash on delivery (COD), UPI payemnts and all major debit and credit cards, including Visa, Mastercard, American Express, and Discover. You can also pay using PayPal for added convenience.
How can I track my order?
Once your order has been shipped, you will receive a confirmation email with tracking information. You can use this information to track your order and see its estimated delivery date.
What are your shipping options and delivery times?
We provide a range of shipping options to accommodate our customers' needs. Our standard shipping option typically delivers within 5-7 business days, while express shipping delivers within 2-3 business days for domestic orders. For international orders, delivery times may vary depending on the destination country and chosen shipping method. We also offer expedited shipping for those who require their orders urgently.
What is your return and exchange policy?
At MysticArtistry, we understand that sometimes items may need to be returned or exchanged. We offer a hassle-free return and exchange policy within 30 days of purchase. Items must be in their original condition with tags intact. We cover return shipping costs for items that are damaged or defective upon arrival. To initiate a return or exchange, simply contact our customer support team, and they will guide you through the process.
Do you offer customer support?
Absolutely! Our dedicated customer support team is here to assist you with any questions or concerns you may have. You can reach us via email at support@mysticartistry.pages.dev for a prompt response within 24 hours. Additionally, we offer live chat support on our website during business hours for real-time assistance. Follow us on social media for updates, promotions, and more. Your satisfaction is our priority, and we're here to help every step of the way!